WERC Headquarters

All correspondence related to membership, meetings, events, products, and services should be directed to our global headquarters located in Washington, DC.

WERC
2001 K Street, NW, # 300
Washington, DC 20006
+1 703 842 3400
CustomerSuccess@WorldwideERC.org

For media inquiries, please contact our content team.

No solicitations, please

Work with WERC

We’re looking for people who are as passionate as we are about making a difference for our association and the global talent mobility industry. We pride ourselves on fostering a culture that values creativity, diversity, innovation, and personal growth. Joining our team means becoming part of a passionate group of professionals dedicated to embracing challenges, pushing boundaries, and building a rewarding career together.

CURRENT OPENINGS

 

Association Chief Operating Officer

February 2024

WERC (formerly Worldwide ERC), the global talent mobility industry’s premier trade organization, seeks a Chief Operating Officer (COO) to partner with the CEO and staff team to lead the organization into an exciting future.

WERC enables and empowers talent everywhere. As the voice of the global talent mobility industry, we provide connection, education, research, certification, and advocacy to our diverse community of more than 4,000 professionals and the organizations they represent.

For businesses and professionals involved in managing, facilitating, or enabling employee movement—encompassing the fields of human resources, real estate, immigration and tax services, law, technology, and others—WERC provides information, education, and networking opportunities so they can exchange knowledge and expertise to advance, grow, and navigate the complexities and challenges of mobilizing talent throughout the world.

The Chief Operating Officer will have the exciting opportunity to support and extend WERC’s mission, vision, and strategy as the organization leads the global talent mobility industry into the future.

RESPONSIBILITIES

• Report directly to the CEO, to lead the work of staff, committees, and volunteers in service of the industry and our membership. 
• Function as the CFO in collaboration with the CEO and the Finance Committee.
• Possess a solid understanding of matrix management, strong results orientation, and versatility to manage a range of responsibilities, including executive support, internal operations, stakeholder engagement, and strategic initiatives in a dynamic, fast-paced environment.
• Contribute to strategic thinking and future-focused planning and prioritization efforts of the CEO and the WERC Board of Directors. 
• In collaboration with the CEO and staff, drive action planning of programs and other initiatives that translate the board’s strategic thinking into action and outcomes.  
• Drive the process for developing the organization’s annual operating budget, including the identification, selection, and engagement of resources or solutions within the parameters of the approved budget (i.e., operational planning).
• Oversee team leads and staff, ensuring the execution of strategic priorities and projects as directed by the CEO and as approved by the board.  
• Manage and optimize internal operations, streamlining processes to enhance organizational efficiency in a matrix structure. Motivate and guide teams comprised of members from various departments and disciplines.
• Oversee special projects, ensuring timely completion and alignment with organizational priorities.
• Prioritize effectively, juggle competing deadlines, and manage resource allocation with agility.
• Seek, learn, analyze, and apply subject matter knowledge related to WERC, the industry, and the goals and objectives of its global members. Become adept at the issues, environment, vocabulary, culture, and personas of membership.
• Work with the CEO, Board of Directors, and other stakeholders to develop and nurture a culture of engaged volunteers, applying best practices to recruitment, engagement, and recognition.
• Communicate effectively with leadership and all stakeholders on matters related to the organization; serve as the primary driver of communications (either directly or through others).

LEADERSHIP DUTIES

• Design the optimal staff (or other resources) team to execute operations and advance strategic priorities within the parameters of the approved budget.
• Prioritize the organization’s work effectively and manage multiple deadlines simultaneously.
• Create and nurture an environment for staff to be effective and engaged, including ensuring role clarity, expectations, performance management, and overall morale.
• Ensure service excellence delivery to volunteers, members, collaborators, funders, and other stakeholders. 
• Help staff develop the knowledge, competencies, and skills to perform their roles successfully.
• Communicate expectations; surface and resolve conflict; and reward and recognize successes across the staff team.
• Assume accountability for all staff functions, actions, and outcomes.

QUALIFICATIONS

• Proven experience in a senior-level executive support role or similar position.
• Strong strategic thinking and analytical skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and manage teams.
• Knowledge of the talent mobility industry is a plus.
• Bachelor's or advanced degree in a relevant field is a plus.